I am investigating the use of internal email at my organisation with a view to reducing stress, increasing productivity and potentially changing the culture of internal communication. I have encountered some interesting initiatives so far relating to social technology platforms. My organisation have a 'Yammer' platform (Microsoft) which is currently not utilised fully and I am aware that ATOS have fully transitioned to a similar programme (bluewiki) for their internal communications. The advantages seem to be around more connected and available information, networking possibilities and great flexibility to communicate in a different ways.
I have read previous discussions around limiting internal email or 'no email days' and acknowledge the difficulty of a communications embargo especially when operational work is often heavily reliant on this tool. I wondered if anyone has experience of an organisation using a tool such as Yammer or the ATOS 'bluekiwi' example to replace internal email so that instead of banning email to force people to call or walk, there is a viable alternative.
I am interested in the potential positive impact a reduction in the volume of internal email might have and also by communicating in different ways. I think that utilising a social technology platform, aligned with a robust guideline on best practice for internal communication, might be a strong way forward.
This topic also aligns with the companies such as VW and BMW and French government policy who have discouraged and restricted the use of email outside of core hours. This has mainly been for the benefit of work-life balance and reducing stress. Again, if any people have positive reports of this in practice or any research reports related to it, it would be great to hear about it.
Thanks in advance