Management and business skills

Index here items on management skills and styles, interpersonal skills, NLP, counselling, time management, budgeting and financial management, project management, delegation and negotiating, influencing, assertiveness, decision making, problem solving, presentation skills, facilitation skills, management consultants and interim management.

Posts

    The ruling class

    At school I was not especially well behaved and never came close to being the class swot. And a variety of unhealthy pursuits restricted my interest in sport to the realm of passionate spectator. The prefect’s armband remained...

    Order of the day

    For those used to the cut-throat world of business, the leadership difficulties of a religious order may seem novel, if a little predictable. Essentially, the problem is that they tend to be too nice to each other. The...

    History repeating

    We can all be leaders – all you need to do is find the right course, book or guru, learn the appropriate (usually odd) number of steps and… shazzam! You’re a leader! This is all, of course, a complete waste of time and...

    Serve the servants

    In his 1932 novel "The Journey to the East", novelist Hermann Hesse tells the story of a band of men who set out on a mythical journey. The story’s central character is Leo, who acts as the others’ servant but also...

    Shatter the fairytale image

    The image of Walt Disney as a quiet, pleasant man in the street, whose mission was simply to bring happiness to the millions, is one which was actually carefully crafted by his corporation’s publicity department. The truth...

    Disney was no hero

    I was surprised that one respondent suggested Walt Disney in your article which asked for votes for the greatest leader ("Who's really number one?", 14 October). He was notorious for giving testimony against...

    You can’t lead without followers

    The best leaders have “willing and often inspired followers,” according to leadership guru Warren Bennis. He told delegates that leadership was not a single thing, but “a relationship – you will...

    Mersey beat

    Liverpool North Merseyside Police: CIPD People Management Award 2004 winner The arrest of Billy Gee in a dawn drugs raid was one of Liverpool North Merseyside Police’s defining moments this summer. A picture of Gee...

    Idol talk

    It was customary in ancient Greek tragedies for a god to appear suddenly out of nowhere to punish an arrogant hero or to rectify a messy situation. More than 2,000 years later, we also seem to believe in the magical powers...

    How not to manage

    I found your article Rescue remedy (14 October) very interesting. However, I believe one of the management reactions to underperformance the authors describe is fundamentally misguided. They say: "Many bosses... where...