Performance management

Index here items on managing performance, performance measurement, poor performance, performance indicators, objective setting, SMART objectives, performance

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    The Daily Drucker

    Author Peter Drucker with Joseph Maciarello Publisher Butterworth-Heinemann (01865 310366) Price £12.99 ISBN 0 7506 6599 8 For those looking for a more challenging alternative to their page-a-day gardening, golfing or...

    Human Resource Management: Rhetorics and Realities

    Authors Karen Legge Publisher Palgrave Macmillan (01256 302699) Price £26.99 ISBN 1 4039 3600 5 This anniversary edition of the classic text marks a decade since its first publication. A new chapter by Karen Legge places...

    How to... deal with difficult employees

    We can meet difficult people in all areas of life but most of these interactions are sporadic and don’t cause real problems. However, dealing with a difficult colleague on a daily basis is fraught with danger –...

    Managing Performance: Performance Management in Action

    Authors Michael Armstrong and Angela Baron Publisher CIPD Publishing (0870 800 3366) Price £29.99 ISBN 1 8439 810 7 Performance management should be in the mind of every manager and at the heart of every organisation...

    Modesty blaze

    Maurice Sendak was a sickly child. To keep him safe from the fates, his grandmother dressed him all in white. "My grandmother sewed me a white suit, white stockings and white shoes, and God would look down and think...

    Staff ‘live up to a bad name’

    If you don’t tackle the "set up to fail syndrome" in your own HR department first, you’ll have no credibility when you try to do it elsewhere, said Jean-François Manzoni, professor of leadership and organisational...

    ‘Start from the heart’ when giving feedback

    "It is impossible to live in a feedback-free environment," business psychology specialist Alison Hardingham told delegates. She said that we can’t help but give feedback, even inadvertently. For example...

    Lessons for leaders from a small world

    Emotional intelligence and thinking small – very, very, very small – hold the secrets to successful leadership, Deepak Chopra told a double-length masterclass yesterday. The founder of the Chopra Centre for Well-Being...

    Leaders are 'all around us'

    As PM's leadership poll draws to a close today, David Taylor, author of the Naked Leader books, takes a look at what the diverse nominations say about our view of leadership: "Who are the greatest leaders of...

    Corps competencies of the nanny state

    So one guy zipped up and down rivers in a small boat and the other kept his head down in the home guard. Big deal. Is it only in the US that applicants for the top job have to thump their chests for weeks on end? Probably...