Mediation: an approach to resolving workplace issues

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Last Published  28 February 2013

Download this CIPD/Acas guide designed to help employees, trade unions and employees decide when to use mediation to resolve conflict in the workplace.


Mediation: an approach to resolving workplace conflict - Policy report

 (1176 KB)
Last Published: 28 Feb 2013
With mediation increasingly recognised as an effective means of dispute resolution in the workplace, this joint publication by CIPD and Acas aims to help employers, trade unions and employees in deciding whether and in what circumstances mediation may be suitable. The publication draws on examples of good practice and offers some practical advice for employers seeking to utilise mediation in their organisations.