Three essential skills for being assertive


Last Published  01 August 2012

The three essential skills of assertiveness are verbal, non-verbal (body language) and cognitive (our thought processes). If we are to succeed in being assertive, all three elements must be in place. In all three instances this means avoiding being passive or aggressive in approach in order to deal with the situation constructively and not provoke a negative reaction in those we are dealing with.

Tool aim
  • To demonstrate three essential skills of being assertive: verbal skills, non-verbal skills and cognitive skills.