This topic contains a range of tools to help you run a session on communication skills.
Use this tool to explain what body language is and how it is important when being assertive and in identifying deception and aggression, potentially creating difficult situations and/or difficult people.
Use this tool to enable teams to experience the value of listening deeply to each other and improve team communication.
Use this tool to create awareness that communication needs a great deal more effort than we usually put into it and to encourage awareness of our audience when we are communicating.
You can use this tool to look at the most effective ways of chairing a meeting.
Use this tool to control a discussion session by encouraging the quiet ones to speak and the noisy ones to allow others to join in.
You can use this tool to encourage team members to communicate effectively with each other and think collectively.
This tool can be used to get participants to practice decision-making and presenting facts to more senior management. It can also have the effect of enabling participants to be more empathetic regarding the needs of colleagues.
This tool can be used to analyse a team's pattern of communication and identify symptoms of strengths and weaknesses in the team's effectiveness.