Using accurate language - filler words


Last Published  01 August 2012

We all have 'filler words' that we use when we are communicating sloppily, perhaps because it gives us time to think, perhaps because we are too stressed to rummage through our vocabulary to find the exact word we need, perhaps because we haven't really thought through what we want to say, and indeed perhaps because it has become such a habit to use these words that we are not even aware that we are using them. The problem with this is that although these filler words may give us respite and comfort, they actively irritate our audience and reduce our credibility and effectiveness as a communicator. This tool should be used before courses where accurate and concise communication is necessary to help participants to recognise and cut out their 'filler words.'

Tool aim
  • To help participants tidy up communication skills and vocabulary.