This tool provides essential information to assist delegates in commissioning a mediation. The tool provides seven practical steps to ensure that a mediation session is managed as smoothly and effectively as possible. This section will detail the practical aspects that individuals, organisations and mediation providers should follow to provide a best practice service for users of mediation services.
- To understand the steps to be taken to effectively commission a mediation
- To provide guidance on managing the parties taking place in a mediation.