Dealing with difference


Last Published  01 August 2012

With many conflict situations arising from cultural differences and stereotypes, it is critical that those responsible for managing conflict are aware of how to deal with difference effectively. If an organisation has an effective strategy in place to manage equality and diversity, the potential for conflicts to arise concerning these areas is greatly reduced. This tool will provide delegates with an exploration of the key factors to consider when dealing with difference.

Tool aims
  • To provide practical guidance as to how to effectively manage equality and diversity in the workplace.
  • To explore how increasing awareness of equality and diversity can help to reduce the potential for workplace disputes.
  • To provide guidance as to the hot topics that should be addressed within the umbrella of equality and diversity.