This tool provides an exploration of the skill set a mediator needs to be effective. It covers essential skills including communication, thinking agility, creativity and resilience. It incorporates practical exercises and a skills audit so that delegates can assess their current level of confidence and skill in these areas, and also identify areas that could be developed further. This is a very practical tool that can help you to equip delegates with an understanding of the vital skills required to provide a positive mediation experience.
- To give thorough information on the many and varied skills that are required by mediators to perform effective mediations
- To provide a skills audit to highlight to delegates where their strengths and development areas are.