The gift of time

Support material

Last Published  01 August 2012

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You can download and customise the following handout material created to support this tool.

Time stealers

 (35 KB)
Last Published: 01 Aug 2012
Use this activity to think about how organisations steal your time as a customer and how your own organisation may also do this.

Trainer brief

 (36 KB)
Last Published: 01 Aug 2012
Some ideas to help participants if they struggle to think of time stealing examples.