Great customer service

Support material

Last Published  01 August 2012

Find out about Interpersonal skills ToolClicks

To access all of Interpersonal skills ToolClicks you need to:

You can download and customise the following handout material created to support this tool.
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Bad service versus great service

 (34 KB)
Last Published: 01 Aug 2012
Use this worksheet to show how bad service can be turned into great service.
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Top five elements for great customer service

 (34 KB)
Last Published: 01 Aug 2012
Choose your top five elements of great customer service and create a list, mnemonic or acronym.