Putting participants at ease


Tony Bray & Tessa Simpson Last Published  24 March 2014

When participants first arrive for their training, they may feel fearful and apprehensive. This tool suggests simple tips and ideas that can help put participants at ease both before and as they arrive in the training room.

Who this tool is for
This tool is for new and inexperienced trainers to help them put course participants at ease.

Before you start
You may wish to read through the following tools to help you see how this particular tool fits within the wider context.

Tool aims
This tool will help you to:
  • Identify the fears and apprehensions that course participants may have before they begin their training.
  • Take simple steps to help put everyone at ease on arrival, before the training starts and as they enter the training room for the first time.