Supporting participants at each stage of their learning


Tony Bray & Tessa Simpson Last Published  24 March 2014

There are four stages of learning that people go through before they become fully competent. As a trainer, it is important to understand the reactions and feelings that people can have at each of these stages. Being aware of this will help you offer appropriate support as people learn.

Who this tool is for
This tool is for experienced learning and development professionals and managers, to help them support course participants as they learn new skills. This tool can also be used to coach new and inexperienced trainers.

Tool aims:
This tool will enable you to:
  • Clarify how people react at each stage of their learning
  • Adapt your style to meet the needs of a learner at each level