Identify data needs and data collection methods

Support material

Anne Bradbury, L&D Consultant Last Published  24 March 2014

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Checklist for designing and running an interview

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Last Published: 01 Aug 2012
Use this checklist to consider certain points when designing an interview.
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Checklist for designing and using questionnaires

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Last Published: 01 Aug 2012
Use this checklist when designing your questionnaire. What information do want, are the questions clear and concise?
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Checklist for planning a focus group

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Last Published: 01 Aug 2012
Use this checklist to help you decide how to plan the focus group and what you want to achieve.
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Checklist for planning to conduct observations

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Last Published: 01 Aug 2012
This checklist will help you think about what you need to consider when planning an observation - is this a covert or overt observation? What type of skills are you looking for?
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Identifying people to speak to

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Last Published: 01 Aug 2012
Use this example checklist to help identify the people you need to speak to explore training needs for your team.
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Possible data collection methods

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Last Published: 01 Aug 2012
This is a handout with the possible scenarios and the data collection method that might be used.
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Sample focus group format

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Last Published: 01 Aug 2012
This document shows questions for a focus group about the training needs of a sales team.
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Sample interview format

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Last Published: 01 Aug 2012
This is part of a sample interview which was used as one of the data collection techniques to assess the training needs of a telephone sales team.
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Sample section of a questionnaire

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Last Published: 01 Aug 2012
This is a sample questionnaire to find out the training needs of a telephone sales team.
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Sample section of an observation checklist

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Last Published: 01 Aug 2012
This is a sample of an observation checklist to analyse training needs for customer service assistants in a retail store.
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Types of questionnaire questions

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Last Published: 01 Aug 2012
This document gives examples of the two types of questionnaires: open- and closed-ended questions.