Decision making and problem solving

This topic contains a range of tools help you run a session on decision-making and problem-solving.
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Key principles of decision making
Use this tool to help managers consider the extent to which they apply the seven principles of effective decision-making to three of the most important decisions they make and help them decide on improvement actions.
Key principles of problem solving
You can use this tool to help managers consider the extent to which they apply the seven principles of effective problem-solving to three of the most significant problems they have and help them decide on improvement actions.
Fishbone analysis
You can use this tool to help managers identify possible causes of problems, give them a simple process to follow that will involve others in the process and develop a list of possible causes to one current problem.
Brainstorming
Use this tool to improve managers' understanding of the process of brainstorming, create an opportunity for managers to practise the process with their teams and to improve managers' skills associated with this process.
Evaluating options
This tool can be used to give managers a means of deciding which, of a number of options for solutions to a problem, are the best and to provide an opportunity to apply this method to a current problem.
Decision-making styles
You can use this tool to give managers a straightforward means of reflecting on their preferred style and the consequences on decisions made, encourage managers to challenge their preferences in the area of decision-making and provide a simple structure to enable managers to review how personal preference affects their approach to making current decisions.