Creating qualitative measures

Support material

Last Published  01 August 2012

Find out about Management ToolClicks

To access all of Management ToolClicks you need to:

You can download and customise the following handout material created to support this tool.

Good customer relationships - creating qualitative measures.

 (35 KB)
Last Published: 01 Aug 2012
This table shows examples of positive and negative indicators of performance that create qualitative measures.