When performance is difficult to quantify

Support material

Last Published  01 August 2012

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You can download and customise the following handout material created to support this tool.
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Clarifying performance expectations

 (37 KB)
Last Published: 01 Aug 2012
This handout explains how to quickly and incisively identify the different aspects of behaviour that affect performance.
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When performance is difficult to quantify - tasks.

 (38 KB)
Last Published: 01 Aug 2012
Use these tasks to practise and review what you have learned about the more subtle aspects of behaviour and performance.